MISSION STATEMENT :
We will provide our customers with the most efficient
shopping environment by presenting the most comprehensive
line of tuxedos and formal accessories worldwide while
continually improving our levels of customer service
through training, total quality management, and advances
in technology.

ORIGIN :
With over 20 years of experience in the tuxedo industry,
the founders of Buy4LessTuxedo.com realized that we
could use the internet to meet the formal wear needs
of customers all over the world.
In 1999, our initial website was established. Online
sales were coming in at a rapid pace!!! Once we noticed
that we were onto something special, we decided to
take things to a new level. We had a vision of creating
a site which would contain every possible tuxedo &
formal wear accessory in existence -- an easy to navigate
site where people can find exactly what they want
at the lowest price!
Our first office was located in Bristol, PA in 1999.
In 2003, we were pleased to move into a larger office
facility to accommodate our growing staff of employees.
Shortly after in 2004, we were fortunate enough to
joint-purchase a 20,000 square foot warehouse. In
2005, we experienced our best year ever and once again
was voted for "Best Tuxedo eTailer of the Year"
for the 5th consecutive year.
PHILOSOPHY / ENHANCED LEVEL OF CUSTOMER SERVICE
:
We believe strongly in relationship-building. In order
to make our mission a reality, we had to network with
the best formal wear manufacturers in the world. Through
close relationships and agreements with these designers,
we are able to provide our customers with the largest
selection of formal wear at the absolute lowest prices.
Not only do we maintain close relationships with the
designers and manufacturers, but we also make relationship-building
a priority with our customers. When dealing with us,
you will see that we will always give prompt responses
to any questions or concerns that you have. We get
to know our customers and their individual needs.
We believe that if you feel that one of our representatives
develops a close relationship with you and becomes
your own personal consultant, you will be more likely
to do business with us again and again.
IMPORTANCE OF ETHICS :
We believe that it is the responsibility of upper
management in a company to stress the importance of
business ethics to all the employees in a company.
We do have a formal written "Code of Ethics"
that we require all employees to understand and abide
by. Our company's core values are:
Respect and Integrity
We hope that you feel comfortable dealing with a company
that has not forgotten that a company needs to be
responsible for all of its actions. We do not anticipate
that you will encounter any ethical issues when dealing
with any of our employees; however, if you believe
that you were treated unfairly, please promptly address
your situation to: ethics@buy4lesstuxedo.com
. We take ethics seriously and require that all of
our employees conduct themselves in an ethical manner.
VALUE-CONSCIOUSNESS :
Although we do implement a low pricing structure,
we do not sacrifice quality or value. We do
not support, nor conduct, deceptive business practices
such as including inferior second-quality merchandise
in our product lines, "knock-offs", or any
"salvaged" goods that have imperfections
in the goods. All of our products are authentic and
manufactured directly by the appropriate manufacturer/designer. |