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Ordering & Payment Information

What payment methods can I use to place my order?

How do I change or cancel my order?

Order Status

How can I track the status of my order?

Will I receive a receipt after placing my order?

Shipping & Delivery

How much is shipping?

Can I expedite my shipping?

Do you ship internationally?

When can I expect to receive my order?

Will I have to sign for my package?

If I place an order on Thursday evening or Friday morning/afternoon and select 1-Day Air shipping, will I receive my package on Saturday?

Do you ship out packages on Saturday or Sunday?

Returns & Refunds

How do I return an item?

How long does it take for me to receive my refund?

How long do I have to return an item?

I already took my item to a tailor and had it altered. Can I still return it?

I already wore an item to an affair, but now I do not think I want it anymore. Can I return it?

I received a damaged item. What should I do?

Can I get refunded for shipping costs because the package arrived later than expected?

Can I return or exchange partial pieces of 4-piece suits or 5-piece suits?

If I refuse a package at time of delivery, am I charged return shipping fees?

Will I be charged a restocking fee for returning or exchanging an unworn or unopened item?

I accidentally returned wrong items to your company. How do I get them back?

Privacy & Security

What is your privacy policy?

Is it safe and secure to submit my credit card and personal information online?